About us

More information about our company

Creativa Plus j.d.o.o., Radićeva 45, 52100 Pula,Croatia
Jasna Mašinović Puh, Head of Business, Director representing the company individually and unlimited

E: info@goldencroatia.com
T: +385994642808
Working hours: Monday to Friday 8.00 - 16.00 hours

Company registered with the Commercial Court in Pazin
MBS: 130057079
OIB: 3049636193
ID: HR-AB-52-130057079

Competent authority subject to the activity of travel agency:
Ministry of Tourism
Independent Sector of Tourist Inspection Tourist Inspection Service
Regional Unit Pula
Bože Gumbca 36, 52100 Pula

According to Article 10, para. 3 of the Consumer Protection Act, we inform consumers that objections to the quality of our services can be delivered within 8 days in written form to:
Creativa plus j.d.o.o.
Radićeva 45, Pula
or at info@goldencroatia.com

Confirmation will be delivered to you without delay in writing.
You will receive a response to your objection in writing no later than 15 days from the date of receipt of the complaint.

It is obligatory to indicate the consumer’s information on the complaint:
Name and surname
Address for delivery of the response

Instructions to the Travel Applicant / Traveler when not fulfilling or partially fulfilling the contracted service are described in Art. 22. General travel conditions, which are available on NEXT LINK.

If you have any questions concerning our services or you need help, please feel free to contact us!

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